OnePlus has made a name for itself selling devices that punch above the price class. The Chinese smartphone maker has also built a loyal fanbase by proactively reaching out to its users and incorporating the changes and suggestions they make in its product lineup. But as the company grows bigger and embarks on a new journey — entering the United States — it is increasingly turning a blind eye to its community. From a story: To get the whole picture, we have to look at all of 2018. OnePlus releases two phones per year, and it makes sure to hype these before each debut. This year was the same in this regard, except for the obvious fan backlash. I’m of course talking about notches and headphone jacks. In March, OnePlus cofounder Carl Pei tweeted that users should “learn to love the notch.” The outcry was so great that Pei deleted the tweet. The OnePlus 6 of course launched in May with a notch. Earlier in March, Pei also tweeted his usual annual poll about headphone jacks. The OnePlus 6T, which started shipping in the U.S. on November 1 and will hit the rest of the world on November 6, has a smaller “teardrop” notch. But as you likely already know, it doesn’t have a headphone jack. […] It’s a bizarre set of decisions given OnePlus has always prided itself on giving its fans exactly what they want. This year, OnePlus seems to be happily pushing its fans to Samsung, which at least for now still offers headphone jacks in all its phones and has completely ignored the ugly notch trend.

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