Forget all the promises of cloud bringing cost-savings — it’s developed a monster generation of consumers that want services yesterday, and tailored specifically for them…. Forget all the promises of cloud bringing cost-savings — it’s developed a monster generation of consumers that want services yesterday, and tailored specifically for them.

Read more http://www.zdnet.com/cloud-responsible-for-the-revenge-of-the-customer-era-ibm-7000022054/