IT executives see the talent shortage as the most significant adoption barrier to 64% of emerging technologies, according to a new Gartner survey. From a report: Across compute infrastructure and platform services, network, security, digital workplace, IT automation, and storage and database, respondents cited a lack of qualified candidates as a leading factor impeding tech deployment at their companies. “The ongoing push toward remote work and the acceleration of hiring plans in 2021 has exacerbated IT talent scarcity, especially for sourcing skills that enable cloud and edge, automation, and continuous delivery,” Gartner research VP Yinuo Geng said in a press release.
“As one example, of all the IT automation technologies profiled in the survey, only 20% of them have moved ahead in the adoption cycle since 2020. The issue of talent is to blame here.” The talent gaps are particularly acute for IT automation and digital workplace solutions, according to the executives surveyed — a reflection of the demand for these technologies. According to McKinsey, nearly half of executives say their embrace of automation has accelerated, while digital and technology adoption is taking place about 25 times faster than before the pandemic. For example, Brain Corp reported that the use of robots to clean retail stores in the U.S. rose 24% in Q2 2020 year-over-year, and IBM has seen a surge in new users of its AI-driven customer service platform Watson Assistant.
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