An anonymous reader writes “People in Ohio, Michigan and 15 other states found themselves temporarily unable to use their food stamp debit-style cards on Saturday, after a routine test of backup systems by vendor Xerox Corp. resulted in a system failure. Xerox announced late in the evening that access has been restored for users in…
If only all customer service reps were like Cpt. Mike from Netflix
A Netflix rep plays the role of Captain Kirk to a Trekkie customer, as Grand Theft Auto gives away $500,000 worth of in-game currency. Yet, not every tech company seems to be as responsive about customer service — as I found out…….
Twitter to Dick Costolo in 2010: ‘You’re fired…sort of’
Nick Bilton reveals in “Hatching Twitter” that the executive was briefly fired during a tense board meeting, just weeks before he became CEO, according to USA Today…….
A Patent Tree Grows In Seattle
theodp writes “Among the featured attractions for the kids at the just-opened $10 million Bezos Center for Innovation in the $60 million Museum of History & Industry in Seattle is a ‘Patent Tree’. The museum opening marks the end of a week for Amazon CEO Jeff Bezos that saw his personal and managerial life put…
Loud speakers for those who like to rock out
Most folks don’t want to or can’t listen loud at home, but if you want to shake the foundation, the Audiophiliac is here to help…….
Higher-res iPad, lower-cost iMac coming, KGI says
KGI Securities offers a tip sheet on iPads, iMacs, and MacBooks coming in 2014…….
Hillary Clinton: We Need To Talk Sensibly About Spying
dryriver writes “The Guardian reports: ‘Hillary Clinton has called for a “sensible adult conversation”, to be held in a transparent way, about the boundaries of state surveillance highlighted by the leaking of secret NSA files by the whistleblower Edward Snowden. In a boost to Nick Clegg, the British deputy prime minister, who is planning to…
‘SNL’ laughs at the ‘Gravity’ of the shutdown
In a poignantly amusing skit, all that’s left at NASA are the janitors, and they cannot help those lost in space…….
HP gets serious about Android and Chrome
Hewlett-Packard saw the future this week, and that future has more and more Android and Chrome devices in it…….
MIT Develops Kinect of the Future
itwbennett writes “Using radio signals, MIT researchers can pinpoint someone’s location — through a wall — with accuracy of +/- 10 centimeters. Fadel Adib, a Ph.D student on the project, said that gaming could be one use for the technology, but that localization is also very important. He said that Wi-Fi localization, or determining someone’s…
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