Customers lose their cool as MS Exchange host goes down…

Customers lose their cool as MS Exchange host goes down

Intermedia, the world’s largest third-party provider of hosted Microsoft Exchange services, today delivered a masterclass in how to mismanage customers’ expectations when cloud services crash.…

Read more http://go.theregister.com/feed/www.theregister.co.uk/2013/09/03/intermedia_outage/