An anonymous reader shares a report: Not quite, but it’s certainly more than a blip in the cultural history of communication: in 2017, for the first time, the number of voice calls — remember, those things you did with your actual voice on your actual phone — fell in the UK. Meanwhile, internet addiction keeps growing, presumably because we haven’t quite worked out what to do with all those hours we’re saving on talking. More than three-quarters (78%) of British adults own a smartphone, and we check them on average every 12 minutes. That adds up to 24 hours a week online via our phones — much of that time swallowed up by modern-style chat on WhatsApp and Facebook Messenger, with some left over for texting. It has taken a toll on talking, sure, but few smartphone users might claim to feel less connected as a result. Now, the idea of ringing someone for “a chat” has a quaint, retro quality. I can, and will, talk you under the table, but phone calls are a luxury usually reserved for about five people: my mum, my sister, two best friends and my editor, obviously. Even then, I’m rubbish at picking up. Much is made about smartphones leading to dumber conversation — amid claims that the art of chatter has been lost. Arguably, however, conversation has simply been rebooted and reconfigured. Take the myriad ways in which we can and do communicate now. It’s a given that I will spend an embarrassing portion of my day glued to a screen (It’s work!) and much of that will be chatting (again, it’s work!).

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