Remember how Apple closed all of its stores outside China? It’s preventing some customers from picking up their repaired devices, according to 9to5Mac:
As we noted last week, Apple Stores remained partially open for two days following the shutdown announcement. During this time, Apple contacted customers with pending device repairs and asked them to come pick up their products. Inevitably, some customers missed this opportunity. An Apple spokesperson told Business Insider that there’s no way for customers who missed the two-day pickup period to get their devices:
Some customers did not pick up their devices within the two-day pickup period, and those devices are still in Apple Stores, the spokesperson said. Unfortunately for those who missed the pickup window, there’s no way for them to get their devices until Apple Stores re-open, the spokesperson said….
It’s also important to note that devices sent offsite for repair, whether it be iPhone, iPad, Mac, or Apple Watch, are still being returned to customers via shipment. In a normal scenario, Apple would ship the repaired devices back to retail stores, then customers would come pick them up. During the Apple Store shutdown, however, devices are being shipped directly from repair centers to customers instead.
of this story at Slashdot.
Source:: Slashdot