An anonymous reader shares a report: Launched in 2009, AmazonBasics has grown to offer more than 5,000 products, according to the retailer. Its mission: identifying everyday items that Amazon can create at a similar or higher quality and lower price point when compared to existing name brands — a strategy also employed by companies such as Costco and Target. A growing number of AmazonBasics products, which the company promotes heavily on its site, have become bestsellers since the line’s inception, and many have ratings above four stars, according to Marketplace Pulse research. In recent months, the online retailer’s sales have been soaring as millions of Americans have been staying at home — and in many cases working remotely — during the ongoing pandemic.
But consumers have raised serious safety concerns about AmazonBasics items in complaints to government regulators and in reviews posted on Amazon’s own website. Since 2016, at least 1,500 reviews, covering more than 70 items, have described products exploding, catching on fire, smoking, melting, causing electrical malfunctions or otherwise posing risks, according to an analysis of AmazonBasics electronics and appliances listed on its website. The reviews identified represent a small fraction of the overall purchases of the products, and fires caused by consumer electronics are not unique to Amazon branded items. User error can also be a factor, as can faulty or aging wiring within a home or a defective device being used in conjunction with the product.
But when well-made and used properly by consumers, electronics like those sold under the AmazonBasics name should rarely pose dangers, said electrical engineers interviewed by CNN.
of this story at Slashdot.
Source:: Slashdot